discover

discover bikenbike

BIKENBIKE’s THREE E’s

 

Cycling tourism is ECONOMICAL, ECOFRIENDLY and EXCITING.

BIKENBIKE is the first social marketplace entirely dedicated to cycling tourism.
We connect those who are looking for a cycling experience with those who organize them.
If you are interested in a tour around your city or in any other trip, you can find the right solution for you on BIKENBIKE.

WHAT WE DO

We look for “local” Bike Ambassadors active in certain areas so Bike Tourists can find experiences closest to the places they want to visit…

…BUT WE DO IT GLOBALLY

 

WHAT WE WANT TO DO

Create a COMMUNITY whose members share a passion and identify with a common vision: discover the world by bike, inviting everyone even people who have never used a bicycle before to travel or discover a city.
Allow Bike Tourists to find the most suitable trip or excursion by bicycle: a tour organized from A to Z by a professional working in the field or a shared experience organized by a simple bicycle enthusiast, in an easy way.
Give professionals from all over the world working in the field more visibility on a platform dedicated to cycle tourism in which the relationship between the professional and the tourist is more direct and engaging.

 

HOW TO GET INTO BIKENBIKE COMMUNITY

BIKE TOURIST

Do you love your bicycle and are looking for friends to share your passion? Or do you just want to start pedalling and are looking for a suitable tour or an excursion?
Register on BIKENBIKE for free, you will become a Bike Tourist and could choose to explore with a private Bike Ambassador or Bike Ambassador PRO.

BIKE AMBASSADOR

Do you love your bicycle and you would like to organize tours or city excursions with new friends? Share your passion and turn it into an activity that can also become a source of income! Register to BIKENBIKE and become a Bike Ambassador by sampling publishing a tour.

Bike Ambassadors, who  have to identify themselves as person, are not professionals in the tourism field nor associations or tourist guide but simply people passionate about cycling tourism  want to share their passion with other users and have new experiences by bicycle.

They won’t act as tourist guides, they don’t book transport or places to sleep. They can't charge any services (such as bike rent, luggage transportation ect) but they can give information on eventual service useful for the trip. They can also decide to propose to the Community tours or trips for free. They can also decide to propose to the Community tours or trips for free.

In any case, the fee can not exceed 5.000 Euros which is by law the maximum amount of money you can earn a year for casual work.

BIKE AMBASSADOR PRO

Are you a Tour Operator, a Guide or an Association?
Contact BIKENBIKE! You will be able to create a business profile and manage your bicycle tourism offers independently, without any cost, advertising your trips and excursions inside our Community.

FEEDBACK AND STORYTELLING

Enjoy your trip by bicycle and tell everyone about your experience!
On BIKENBIKE each Bike Ambassador user can propose an excursion in the city or a trip by bike to the Community, giving information about the itinerary, the elevation, the type of bicycle, the maximum or minimum number of participants, the cost of the excursion.
The Bike Tourist can leave a rating and feedback about the trip they took part in, enriching their tale with photos or videos!

PAYMENT

The insertion of a classified tour by a Bike Ambassador (either private or PRO) is completely free.

CORRESPONDENCE BETWEEN BIKE AMBASSADOR PRO AND BIKE TOURIST

If a Bike Tourist books a trip/excursion from the platform, they pay a 25% deposit, exclusively through PayPal. The expenses related to the transaction operated by PayPal are at the Bike Tourist’s expense.
When booked, the system will generate two emails with the info regarding the tour:

• one email for the Bike Tourist with the Bike Ambassador PRO’s details, who will contact them regarding the payment.
• one email for the Bike Ambassador PRO with the Bike Tourist’s details so that the Bike Ambassador PRO can contact them regarding the payment.

The remaining 75% balance is paid directly to the Bike Ambassador Pro in line with the method they indicate.

WHAT HAPPENS IF THE BOOKING IS CANCELLED

In the case of cancellation, for any reason, even if it is not imputable to the Bike Ambassador Pro and/or the Bike Tourist, it is understood that BIKENBIKE will keep the 10% (ten per cent) fee paid as a service charge.
Any eventual cancellation info can be indicated directly by the Bike Ambassador Pros who supply the trip, in the program info or in the service conditions.
It will be the parties’ responsibility (bike Tourist and Bike Ambassador PRO) to manage the cancellation without involving BIKENBIKE SRL.

COMMUNICATION BETWEEN THE BIKE TOURIST AND THE BIKE AMBASSADOR

The Bike Tourist user can contact a private Bike Ambassador or a Bike Ambassador PRO even before booking the tour. The Bike Ambassador answers directly to them and does not start a conversation with the other the Bike Tourists on the platform. When a tour is booked, both the Bike Ambassador and the Bike Tourist will receive a confirmation email with the tour and contact details and they will be able to use the messaging service on the platform for any communication.